Privacy and Security Policy

Effective Date: 26th Nov 2024

At Unityversity, we are deeply committed to safeguarding the privacy and security of our clients, their customers, and all users of our services. This policy outlines how we collect, use, and protect personal data, ensuring compliance with global standards, including GDPR, HIPAA (if applicable), and other relevant laws.

1. Introduction

Unityversity provides services that help businesses and individuals manage their marketing, sales, and customer engagement efforts. As part of this, we may collect and process data on behalf of our clients and their end users.

Unityversity is a "Data Controller" regarding the information you provide and a "Data Processor" when acting on behalf of our clients. This distinction ensures that we handle data responsibly and transparently.

2. Information We Collect

We collect data in the following ways:

a. Personal Information

Name, email address, phone number, and similar contact details.Payment and billing information for subscription management.

b. Usage Information

Log data, including IP addresses, browser types, and pages visited.Device information, such as operating system and settings.

c. Client-Provided Data

Information uploaded by clients to manage their campaigns, including customer details and communication logs.

3. How We Use Information

Unityversity uses the collected data to:

Provide and manage our services effectively.Communicate updates, alerts, and promotional offers.Ensure legal compliance and adhere to data retention policies.Improve the functionality of our platform through analytics.

We will never use client-provided data for our own purposes without explicit authorization.

4. Legal Basis for Processing Data

For users in the European Union or the UK, Unityversity processes personal data under these legal bases:

Consent: When users explicitly agree to data collection.Contractual Necessity: To deliver services agreed upon with the client.Legal Obligation: When required to comply with laws or regulations.

5. Data Security Measures

We have implemented robust security protocols to protect your information:

Encryption: All data is encrypted at rest and in transit using 256-bit AES encryption standards

.Access Controls: Only authorized personnel have access to sensitive data.

Regular Audits: Periodic vulnerability assessments ensure our systems remain secure.

Backup Systems: Daily backups protect against data loss.

6. Data Subject Rights

As per GDPR and similar regulations, users have the right to:

Access their personal data.Request corrections to inaccuracies.

Withdraw consent or request data deletion.

Receive data in a portable format.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Client data will be securely deleted upon termination of services, following a 30-day grace period.

9. Cookies and Tracking Technologies

Unityversity uses cookies to:

Enhance user experience through personalization.

Analyze service usage for performance optimization.

Users can manage cookie preferences via browser settings.

10. Third-Party Integrations

Unityversity integrates with third-party services, such as payment processors and email providers, to enhance service delivery. While we strive to partner with secure providers, we recommend reviewing their privacy policies to understand their practices.

12. Policy Updates

Unityversity reserves the right to update this policy as necessary. Changes will be communicated via email or on our website at least 30 days before taking effect.

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13. Contact Information

For questions or concerns about this policy, please contact us:

Unityversity

Email: [email protected]

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